Studio’s Terms & Conditions

CANCELLATIONS, RESCHEDULING, NO SHOWS

• 24 HOURS cancellation policy applies. Past 24-hour booking must be rescheduled within 12 hours, via the booking system.

• If you cancel your class at least 24 hours in advance, you are eligible for a refund. However, please note that all refunds will incur a small processing fee of £3 to cover transaction costs.

• You may RESCHEDULE each session UP TO 12 hours prior to the start of your session FREE of charge, via the booking system.
  
  

• If you are more than 10 minutes late, your appointment will be cancelled. No refunds will be issued.
  
  

• If you fail to notify the instructor of your absence prior to your session, you will be deemed as a NO-SHOW. No refunds will be issued.
  
  

• In case of emergencies and/or unexpected circumstances please, feel free to message me and I will happily hold your appointment and reschedule it.
  

Injuries and illness

• If you're injured or have a condition that will make physical exercise more difficult, please consult your doctor before attending, and ensure you let your instructor know of this.
  
  

• If you are feeling unwell/sick or ill, please refrain from attending your class and get in touch with me.